Chapter 1

View All: See all auction items
Categories: Browse items by category
My Items: Items you’ve bid on or are “watching”
Donate: Make a tax-deductible donation to the organization
Sponsors: Information on event sponsors
Items Without Bids: List of items with no bids
Item # or Keyword: Enter the item name or number and hit Go! which will take you to the item page to place a bid

Ticketing and Registration

Ticketing vs. Pre-Registration

Ticketing

Ticket purchases through the GiveSmart platform are automatically pre-registered for the silent auction, since they entered in their cellphone, email and credit card information at the time of purchase. If a guest purchases a sponsorship or multiple tickets, they will have the opportunity to enter in the names of their guests. This will reserve their guests’ tickets on the guestlist, but their guests will not be pre-registered as their personal information, beyond their name, is not in the system. These guests can register at check-in, or to expedite the check-in process, can pre-register online and participate in pre-bidding.

Pre-registration

Pre-registering does not guarantee a guest physical attendance to your event, but pre-registered guests will receive all messaging and be able to bid from home. This is perfect for guests who wish to participate in pre-bidding, are unable to attend your event, or if you chose to sell tickets through another platform.

If a guest pre-registers, but has a ticket purchased by another person or uploaded with a guest list template, all duplicate profiles will be merged to ensure that there is no confusion at check-in.

It is advantageous to encourage guests to pre-register regardless of if they are with a party or sponsorship.

Talk to your Customer Success Manager about other questions regarding ticketing and pre-registering.